Presto Wind™ Stands Behind Our Products and Guarantees Your Satisfaction
We guarantee our products.
We promise to deliver high-quality products in good condition. If, for any reason, your purchase is not satisfactory, we will gladly replace it or refund your money (excluding delivery charges). Simply return your merchandise with the original paperwork and packaging within 14 days of receiving your order. We promise to process your request in a timely manner. Please do not return items without our knowledge. See additional comments below in "Shipping Policy"
We guarantee first-class customer service.
Presto Wind™ is committed to making you happy. If you have any questions or concerns regarding our products or services, please e-mail. We will respond to or acknowledge your inquiry within one business day.
We guarantee your security.
Every time you shop with us, you are backed by our security guarantee. When you are shopping at Presto Wind™, you are shopping on our secure server, which encrypts all of your personal information, including name, address and credit card number. All credit card transactions made on the Presto Wind™ Web site are protected using industry standard SSL Security. All Presto Wind™ credit card transactions are cleared through our secure servers that are protected from fraud with a certificate from Verisign.
We currently ship to street addresses and P.O. boxes do accept our packages.
Due to current demand, please allow 10-14 days to receive your product. Please do not return items without our knowledge. Any returned item must be shipped with insurance equal to the item's value. If a product was damaged in shipping, please contact us immediately. We will arrange to have the item replaced at no cost to you.
- Orders received before 5 p.m. Eastern Time Monday through Friday will be processed the same day. Orders received after 5 p.m. Eastern Time will be processed the next day. Orders received after 5 p.m. Eastern Time Friday, Saturday, or on Sunday will be processed on Monday.
- Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 5 p.m. Eastern Time on Friday, you may experience a delay between your order shipped confirmation email and the actual shipment of your order. Returns must be in unopened box and include shipping insurance which equals it's retail value. For instance, if your product cost $400.00, it must include $400.00 return shipping insurance. Please call us before returning any item.
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