We Guarantee Your Privacy
Moeller Engineering-Presto Wind are committed to protecting your privacy. We will never sell, trade or rent your personal information to other companies. We do not store your credit card info. We use the information we collect about you to process orders and to provide a more personalized experience. We will not collect any personal information about you except when you specifically and knowingly provide such information.
It may be helpful for you to know how we use the information we collect:
- When you order, we request your name, e-mail address, mailing address, telephone number, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
- When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
If you are under 18 years of age, you must have your parent or guardian's permission to order.
The information on this website is intended to be accurate and up to date. Every attempt is made to verify published info, but we do not guarantee its accuracy. Some information is received from 3rd party sources. We will not be responsible for any type of legal action resulting from inaccurate or false information. Please contact us by email if you see info provided that is inaccurate. We will try to change it at once pending verification. Do not return products without contacting us first. We require a phone call or email before any warranty can be issued.
The material on this website including graphs, pictures and data is solely owned by Moeller Engineering and is not to be reused without permission. Photos sent to use become our property to use.
Moeller Engineering does not support the installation or use of our products by untrained personnel. Please contact us if you need assistance of any kind before installing or using our products at email or call (513) 232-1457. Presto Wind™ nor Moeller Engineering will be liable for damages resulting from the use or misuse of our products. By purchasing our products you assume responsibility for the safe use and installation of our products.
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We currently ship to street addresses only. We do not ship to P.O. boxes.
Due to current demand, please allow extra time to receive your product. Please do not return items without our knowledge. Any returned item must be shipped with insurance equal to the item's value and it must be in it's original unopeded package. Items that were opened or tampered with will not be accepted. Opening, tampering or modifying any of our products will void the warranty. If a product was damaged in shipping, please contact us immediately. We will arrange to have the item replaced at no cost to you.
Orders received before 5 p.m. Eastern Time Monday through Friday will be processed the same day. Orders received after 5 p.m. Eastern Time will be processed the next day. Orders received after 5 p.m. Eastern Time Friday, Saturday, or on Sunday will be processed on Monday.
Our transportation partners do not process orders on the weekend. Therefore, if you place an order after 5 p.m. Eastern Time on Friday, you may experience a delay between your order shipped confirmation email and the actual shipment of your order. Returns must be in unopened box and include shipping insurance which equals it's retail value. For instance, if your product cost $400.00, it must include $400.00 return shipping insurance. Please call us before returning any item at 513.232.1457 EST.